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Privacy Policy

We use the information we collect from you to process orders and to inform you about product and service developments.

When you place an order with us, we need to know your name, e-mail address, delivery address, credit or debit card number, start/expiry date, and CCV (3 digit security number). This enables us to process your order and to notify you of your order status. We also ask you for your telephone number. This allows us to make urgent contact with you should there be a problem with your order.

We using your shopping history to help us advise you about new products and services that may be of interest to you.

We also monitor customer traffic on our website to help us develop the design and layout of the website for maximum ease of use by our customers.

We may occasionally use the information we collect to notify you about functionality changes to the web site and of Special Offers and Promotions that we feel would be of interest to you. If you would rather not receive this information please click here and follow the unsubscribe procedure.

When you enter one of our Competitions or Prize Draws, we ask for your name, address and email address. This is needed for us to properly administer the Competition and notify the winners.

By using our web site you consent to the collection and retention and use of this information by Crafty Crocodiles Ltd.

You have a right to ask us for a copy of the information we hold on you and to have any errors corrected.

We follow very strict security procedures in the storage and disclosure of information which you have provided to us, to prevent unauthorised access, as required by the UK Data Protection Acts of 1984 and 1998.

Crafty Crocodiles Limited may monitor email traffic data and also email content for the purpose of security and staff training.